Refund policy

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Return & Refund Policy

We want you to love what you ordered. If you're not completely satisfied, here's how we can help.

Returns We accept returns within 30 days of delivery. To be eligible, items must be unopened and in their original packaging. Due to hygiene and safety reasons, opened skincare products cannot be returned unless they arrive damaged or defective.

Solawave 60-Day Money-Back Guarantee Our Solawave Jelly Mist and 4-in-1 Red Light Therapy Wand Kit come with a 60-day money-back guarantee directly from the manufacturer. If you're unsatisfied within 60 days, contact us and we'll help you initiate the process.

Damaged or Defective Items If your order arrives damaged, please contact us within 7 days of delivery with a photo and we'll make it right with a replacement or full refund.

How to Start a Return Email us at [your email address] with your order number and reason for return. We'll respond within 2 business days.

Refunds Once your return is received and inspected, refunds will be processed to your original payment method within 5–7 business days.

Just replace [your email address] with your contact email, then save. Let me know when it's done!